Privacy Policy
Last updated: September 2026 · العربية
At Holiday Time Travel & Tourism, we respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia and its implementing regulations. This policy explains what data we collect when you use holidaytime.sa or our services, how we use and protect it, and your rights regarding it.
Disclosure of agency status
Holiday Time Travel & Tourism Agency qualifies as a non-government authorized service provider. Government-authorized service providers may run ads promoting direct access to government services and documents. A government-authorized provider is an advertiser that has received explicit permission from the government to provide specific government services or documents. To qualify as a government-authorized provider, a domain must be linked from an official government website and explicitly referenced as authorized by that entity to provide specific government services or documents.
Our role is to help you prepare and follow up on visa and international driving license applications, for a service fee that we disclose before payment and that is charged in addition to the official embassy or authority fees.
Who we are
Holiday Time Travel & Tourism Agency, Commercial Registration No. 1010451132, Travel and Tourism License No. 73100346, VAT No. 310303465800003. We are the entity responsible for processing the personal data described in this policy.
Data we collect
We collect only the data needed to provide the service you request, including:
- Contact details: full name, email, mobile number, and your message when you fill out the inquiry form or create an account.
- Identity and travel data: national ID or iqama number, passport copy, personal photos, date of birth, nationality, and travel dates, when you request a visa, international driving license, or holiday package.
- Supporting documents: such as bank statements, employment letters, and bookings, as required by the embassy or relevant authority.
- Education data: program, destination, and education level when you request educational tourism or course services.
- Technical data: IP address, browser and device type, and pages visited, through cookies.
How we use your data
- Processing visa, international driving license, booking, and holiday package requests.
- Contacting you about your request or inquiry.
- Managing your account and securing sign-in.
- Issuing invoices and meeting legal and tax requirements.
- Improving our website and services.
- Sending marketing offers, only with your consent; you can unsubscribe at any time.
Sharing your data
We do not sell or rent your personal data. We share it only as needed with:
- Embassies, consulates, and authorized visa application centers.
- Authorities that issue international driving licenses.
- Airlines, hotels, tour operators, and educational institutions related to your service.
- Technical service providers and payment gateways bound by confidentiality.
- Government authorities when legally required.
Transferring data outside the Kingdom
Due to the nature of travel services, fulfilling your request may require transferring some of your data to parties outside Saudi Arabia, such as the embassy of your destination country or a hotel or institute abroad. We do this only to deliver the service you requested and in line with applicable regulations.
Cookies
We use cookies to operate the website, remember your language preference, secure sign-in, and understand how the site is used. You can disable cookies in your browser settings, although some features may not work properly.
Data protection and retention
We apply appropriate technical and administrative measures to protect your data from unauthorized access, loss, or alteration. We keep data for as long as needed to provide the service and for any period required by law, then securely destroy it.
Your rights
Under the Personal Data Protection Law, you have the right to:
- Know how your data is collected and why it is processed.
- Access your data and obtain a copy of it.
- Request correction or updating of your data.
- Request destruction of your data when it is no longer needed, unless a legal obligation prevents it.
- Withdraw your consent to processing at any time.
To exercise any of these rights, contact us using the details below and we will respond within the legally required period. You also have the right to file a complaint with the Saudi Data and AI Authority (SDAIA).
External links
Our website may link to other sites such as social media platforms. We are not responsible for the privacy policies of those sites.
Minors
We do not provide services directly to anyone under 18. Travel requests for minors are handled through, and with the consent of, a parent or guardian.
Changes to this policy
We may update this policy from time to time and will post the updated version on this page with the last updated date. For material changes, we will notify you by appropriate means.
Contact us
Holiday Time Travel & Tourism
Email: Info@holidaytime.sa
Phone: +966564677787
Website: www.holidaytime.sa